Our Story
Why The Rug Concierge exists - and what makes us different.
We Built This Because Rug Shopping Was Broken.
After years of helping DFW homeowners design spaces they love, we kept seeing the same frustration play out over and over again. Clients would spend hours scrolling online, order something beautiful, and end up with a rug that looked nothing like the photo. Wrong size. Wrong material. A return that felt like a second job.
We knew there was a better way — a more personal, more expert, more effortless approach. One where you could actually see the rug in your space before committing, with someone knowledgeable by your side the entire time.
That's why we created The Rug Concierge. This isn't a side project — it's the service we always wished existed for our clients.
Backed by 25 Years of Design Expertise
The Rug Concierge is brought to you by Alicia Segal, founder of Adesse Designs and a residential interior designer with over 25 years of experience transforming homes across the DFW Metroplex.
Alicia brings a rare combination of design knowledge, trusted vendor relationships, and a genuine passion for helping homeowners get it right. Every consultation reflects the same standard of care she has built her reputation on — personal, meticulous, and always focused on what's right for your home.
Learn more about Adesse Designs → adessedesigns.com
Expertise Over Everything
We don't just bring beautiful rugs — we bring 25 years of interior design knowledge to every single conversation. You'll always know you're getting expert guidance, not a sales pitch.
What We Believe
The values behind every consultation, curation, and delivery.
Your Home, Your Decision
We guide and inform, but never pressure. Our job is to make your decision easier — presenting the right options, explaining the tradeoffs, and letting you choose with confidence.
Details Matter
From the first phone call to the final furniture placement, every step of our process is handled with care and intention. Nothing is rushed. Nothing is overlooked.
Ready to Find Your Perfect Rug?
Your first consultation is complimentary. Let's start with a conversation.